> For the complete documentation index, see [llms.txt](https://help.reekolect.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.reekolect.ai/reekolect-resource-center/how-reekolect-works/bot-management/bot-settings/facebook-bot-settings/general.md).

# General

## Session Timeout Settings

Configure session timeout parameters to manage user inactivity:

<table><thead><tr><th width="231">Setting</th><th>Description</th></tr></thead><tbody><tr><td>Session Timeout</td><td>Set the duration of inactivity after which the session times out.</td></tr><tr><td>User Inactivity Message</td><td>Enable this option to display a custom message to the user in case of inactivity.</td></tr><tr><td>Restart Chat Flow Triggers</td><td>Specify keywords or phrases that, when entered by the user, will restart the chat flow. You can add multiple triggers.</td></tr><tr><td>Live Chat Triggers</td><td>Specify keywords or phrases that, when entered by the user, will restart the chat.</td></tr></tbody></table>

## Notes

Adjust these settings to manage user sessions effectively and provide a seamless chat experience.

## Saving Changes

After configuring the session timeout and triggers, click the "Save Changes" button to apply the settings.


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