📖Instagram Bot Settings

Configure key interaction settings for your Instagram chatbot, including session timeout, restart and live chat keywords, inactivity prompts, and custom messages.

General Settings for Instagram Chatbot:

The General section allows you to configure key interaction settings for your Instagram chatbot:

• Session Timeout – Set the time limit for inactive chat sessions before they end automatically.

• Restart Chat Keywords – Define keywords (e.g., "restart") to start a new chat session.

• Live Chat Expiry – Set a time limit for live chat requests before they expire if unaccepted.

• Live Chat Request Keywords – Add keywords (e.g., "live agent") to request live chat support.

• Unavailability Message – Customize the response when live chat is unavailable (e.g., "Live chat is currently unavailable.").

• Completion Message – Set a message displayed when the chat session ends, guiding users on the next steps.

• User Inactivity Message – Define a prompt to re-engage inactive users (e.g., "It seems you haven't responded.").

These settings ensure smooth chatbot interactions and effective user engagement.