📖Transfer Chat to WhatsApp Fucntionality

This guide provides a step-by-step tutorial on enabling and using the Chat Transfer to WhatsApp feature in Reekolect.

Chat Transfer to WhatsApp:

To enable chat transfer from your website bot to WhatsApp, follow these steps:

1. Access Your Website Bot

   1. Navigate to the Bots section and select the relevant website chatbot.

2. Modify Chat Window Settings

   1. Go to Website Chatbot Settings and click on "Chat Window".

   2. Toggle "Enable Transfer to WhatsApp" ON. This allows users to seamlessly transfer their conversation to WhatsApp.

3. User-Initiated Chat Transfer

   1. While interacting with the website chatbot, users can tap the three-dot menu and select "Transfer to WhatsApp" to continue the conversation on WhatsApp.

4. Inbox Notification

   1. In the chatbot’s inbox, a message will indicate that the conversation has been transferred to WhatsApp.

Setup Complete! Your chatbot is now equipped with WhatsApp chat transfer functionality.