Reekolect.ai Help Docs
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      • πŸ“–Starting with Reekolect
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        • πŸ“–Create new Bot
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            • βœ…Prerequisites for WhatsApp Bots
            • πŸ”€Create a Meta App
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          • πŸ“–Train your AI chatbot using websites
          • πŸ“–Train your AI chatbot by uploading files.
          • πŸ“–Train your AI chatbot using Google Sheets.
          • πŸ“–Train your AI chatbot using frequently asked questions (FAQs).
          • πŸ“–Train your bot using the conversation history.
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          • Agile CRM integration with Reekolect
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      • πŸ“–Inbox
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        • πŸ“–Configure Custom Attribute
        • πŸ“–Configure Tags
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      • πŸ“–Notifications
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
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      • Inbox FAQs
      • Profile, Team & Notifications FAQs
      • Analytics FAQs
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    • πŸ› οΈCommon Errors & Troubleshooting
  • πŸ“–Product Guides & Training
    • πŸ‘©β€πŸ’»WhatsApp Cloud API by Meta
      • βš™οΈSetting Up Your Facebook Business Manager
      • πŸ’°Meta Conversation Pricing for WhatsApp Cloud API
      • πŸ‘§Update WhatsApp Bot Profile
      • βœ…Getting a green tick on WhatsApp
    • βš™οΈWhatsApp Bot Creation with Automated onboarding
    • πŸ’‘Must know-how of Reekolect
      • πŸ”€Manage & Use Custom Attributes
      • πŸ–₯️Call external APIs in your chat flows
      • πŸ‘¨β€πŸ’ΌManging team roles & Users
      • πŸ“¨Send WhatsApp notifications using the Reekolect APIs
  • πŸ› οΈAPI References
    • πŸ“„Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • πŸ“„WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
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  • Bot Personality Configuration
  • Manage Unusual Chat Scenarios
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  1. Reekolect Resource Center
  2. How Reekolect works?
  3. Bot Management
  4. Bot Settings
  5. WhatsApp chatbot Settings

AI Settings

This page contains information on how you can configure the bot’s personality, redact customer data, handle flow, and use the ChatGPT model.

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Last updated 3 months ago

Bot Personality Configuration

Define your bot's personality settings to tailor its responses and interactions:

Setting
Description

Answer Length

Specify the preferred length of responses provided by the bot.

Answer as

Determine the persona in which the bot will respond to users.

Tone

Select the tone of voice for the bot's responses.

Language

Choose the language in which the bot will communicate with users.

Answer Formatting

Decide the format in which the bot's responses will be presented to users.

Included Sources for Response

Enable to include sources for bot-generated responses.

Personalize Replies with Chat History

Personalize responses based on the user's chat history with the bot.

Manage Unusual Chat Scenarios

Handle unique chat scenarios and ensure appropriate responses:

Scenario
Description

Action Required When Bot Is Unable To Answer

Set a response message to display when the bot is unable to answer a user's query.

Action Required When Inappropriate Language Use

Define a message to address inappropriate language usage by the user.

ChatGPT Model Configuration

Integrate the ChatGPT model for advanced conversational capabilities:

Action
Description

Integrate with ChatGPT

Click to integrate the ChatGPT model, enhancing the bot's conversational abilities and responses.

Saving Changes

Once you have configured all the settings according to your requirements, click the "Save Changes" button to apply the changes. The bot will update its setting after some time ones cache is removed.

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