📖Customize Chat Window

This page contains step by step tutorial on how to customize your chat window.

Chat Window Customization in Reekolect

Easily personalize your chatbot’s chat window to enhance user engagement. Follow these steps:

1. Access Website Chatbot Settings

• Click on Bots and select a Website Bot.

• Navigate to Website Chatbot Settings.

2. Customize Chat Window Content

• Set a Bot Name.

• Enter a Call to Action message to encourage interaction.

• Toggle ON/OFF for Auto-hide Call to Action, and set the hide time in seconds.

• Toggle ON/OFF to Hide CTA Chat Bubble.

• Choose Chat Bubble Background Color.

• Select Chat Bubble Text Color.

3. Customize Theme

• Choose a Chat Window Style.

• Select or upload a Bot Icon.

• Set a Chatbot Window Theme Color.

• Pick a Chat Background Color.

• Select a Font Style.

• Click Save Changes.

4. Adjust Layout

• Choose Landing Page Layout and Positioning.

• Set Chat Window Position on Web and Mobile.

• Adjust Chat Window Size.

• Click Save Changes to finalize.

Your chat window is now customized to fit your branding! Need help? Contact us anytime. 🚀