πŸ“–WhatsApp Template Setup

This page contains the information about configuring WhatsApp Templates.

Setting Up WhatsApp Templates:

1. Navigating to WhatsApp Templates

  • Go to your WhatsApp Bot.

  • Click on WhatsApp Automation β†’ Templates.

  • Choose from Chatflow Templates or Message Templates.

2. Using Chatflow Templates

  • Hover over a template to Preview or Use Template.

  • Click Use Template to apply it directly in your chatflow.

  • Customize it under Edit Your Chat Flow.

3. Using Message Templates

  • Click Message Templates to choose from the Templates Gallery or create a custom template under Your Templates.

  • Hover over a template to Preview or Use Template.

4. Creating a Regular Template

  • Go to Your Templates β†’ Create Template.

  • Enter Template Name, Category, and Language.

  • Choose a Header Format (Text, Image, Video, or Document).

  • Add content in the Body (Use {{ }} for variables).

  • Enter Footer Content.

  • Add Buttons and configure them as needed.

  • Click Save as Draft to edit later or Submit for Approval.

  • Approved templates will be available under Manage Templates.

  • Select Carousel as the template type.

  • Add Bubble Text and variables.

  • Set up Carousel Cards (Media, CTA Buttons, Quick Replies).

  • Add up to 10 cards with images and descriptions.

  • Click Save as Draft or Submit for Approval.

6. Finalizing & Approval

  • Once submitted, WhatsApp will review your template.

  • Manage templates under Actions (Copy ID, Delete, Assign Flow).

Done! Your WhatsApp template is now ready for approval and use. πŸš€

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