📖WhatsApp Template Setup

This page contains the information about configuring WhatsApp Templates.

Setting Up WhatsApp Templates:

1. Navigating to WhatsApp Templates

• Go to your WhatsApp Bot.

• Click on WhatsApp Automation → Templates.

• Choose from Chatflow Templates or Message Templates.

2. Using Chatflow Templates

• Hover over a template to Preview or Use Template.

• Click Use Template to apply it directly in your chatflow.

• Customize it under Edit Your Chat Flow.

3. Using Message Templates

• Click Message Templates to choose from the Templates Gallery or create a custom template under Your Templates.

• Hover over a template to Preview or Use Template.

4. Creating a Regular Template

• Go to Your Templates → Create Template.

• Enter Template Name, Category, and Language.

• Choose a Header Format (Text, Image, Video, or Document).

• Add content in the Body (Use {{ }} for variables).

• Enter Footer Content.

• Add Buttons and configure them as needed.

• Click Save as Draft to edit later or Submit for Approval.

• Approved templates will be available under Manage Templates.

5. Creating a Carousel Template

• Select Carousel as the template type.

• Add Bubble Text and variables.

• Set up Carousel Cards (Media, CTA Buttons, Quick Replies).

• Add up to 10 cards with images and descriptions.

• Click Save as Draft or Submit for Approval.

6. Finalizing & Approval

• Once submitted, WhatsApp will review your template.

• Manage templates under Actions (Copy ID, Delete, Assign Flow).

Done! Your WhatsApp template is now ready for approval and use. 🚀