Reekolect.ai Help Docs
  • 🏠Introduction
  • πŸ“’Reekolect Resource Center
    • πŸƒβ€β™‚οΈHow Reekolect works?
      • πŸ“–Starting with Reekolect
      • πŸ“–Bot Management
        • πŸ“–Create new Bot
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          • πŸ“–WhatsApp Bot Creation with Manual Onboarding
            • βœ…Prerequisites for WhatsApp Bots
            • πŸ”€Create a Meta App
            • βœ”οΈRegister & Verify your WhatsApp Number
            • πŸ”—Subscribe WA webhook with Reekolect
            • πŸ’³Update WA account Payment Method
            • πŸ¦Έβ€β™€οΈAssign System User to WhatsApp Account
            • πŸ“ƒGetting all the necessary details from Meta Developer Dashboard
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        • πŸ“–Train Your AI Chatbot
          • πŸ“–Train your AI chatbot using websites
          • πŸ“–Train your AI chatbot by uploading files.
          • πŸ“–Train your AI chatbot using Google Sheets.
          • πŸ“–Train your AI chatbot using frequently asked questions (FAQs).
          • πŸ“–Train your bot using the conversation history.
          • πŸ“–Train your AI chatbot using other sources.
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      • πŸ“–Inbox
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    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
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    • πŸ› οΈCommon Errors & Troubleshooting
  • πŸ“–Product Guides & Training
    • πŸ‘©β€πŸ’»WhatsApp Cloud API by Meta
      • βš™οΈSetting Up Your Facebook Business Manager
      • πŸ’°Meta Conversation Pricing for WhatsApp Cloud API
      • πŸ‘§Update WhatsApp Bot Profile
      • βœ…Getting a green tick on WhatsApp
    • βš™οΈWhatsApp Bot Creation with Automated onboarding
    • πŸ’‘Must know-how of Reekolect
      • πŸ”€Manage & Use Custom Attributes
      • πŸ–₯️Call external APIs in your chat flows
      • πŸ‘¨β€πŸ’ΌManging team roles & Users
      • πŸ“¨Send WhatsApp notifications using the Reekolect APIs
  • πŸ› οΈAPI References
    • πŸ“„Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • πŸ“„WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
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  1. Reekolect Resource Center
  2. How Reekolect works?
  3. Bot Management
  4. Train Your AI Chatbot

Train your AI chatbot using frequently asked questions (FAQs).

This page contains the stepwise tutorial to how to train your chatbot using the FAQ.

PreviousTrain your AI chatbot using Google Sheets.NextTrain your bot using the conversation history.

Last updated 3 months ago

Train using FAQs

  1. Navigate to the dashboard and access the bot section. Choose the specific bot you want to train with AI.

  2. Next, select the option "Train Your AI Chatbot" displayed on the screen.

  3. Now, click on the "FAQs" button provided on the top navigation bar. \

  4. Here, on the right side of the screen, you will find the "Add FAQs" button. Click on it to add the FAQs. \

  5. You can add the questions and their corresponding answers that you want your bot to reply to users.\

  6. Now, click on the "Train" button to initiate the training process for your bot.

  7. Additionally, you can import FAQs by clicking on the import button provided on the same page.

  8. In the table below, you can view the questions and answers that you added to your bot.

  9. Additionally, there is a column labeled "Action" from where you can easily delete any of the FAQs that you have added.

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