Reekolect.ai Help Docs
  • 🏠Introduction
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      • πŸ“–Starting with Reekolect
      • πŸ“–Bot Management
        • πŸ“–Create new Bot
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          • πŸ“–WhatsApp Bot Creation with Manual Onboarding
            • βœ…Prerequisites for WhatsApp Bots
            • πŸ”€Create a Meta App
            • βœ”οΈRegister & Verify your WhatsApp Number
            • πŸ”—Subscribe WA webhook with Reekolect
            • πŸ’³Update WA account Payment Method
            • πŸ¦Έβ€β™€οΈAssign System User to WhatsApp Account
            • πŸ“ƒGetting all the necessary details from Meta Developer Dashboard
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          • πŸ“–Train your AI chatbot using websites
          • πŸ“–Train your AI chatbot by uploading files.
          • πŸ“–Train your AI chatbot using Google Sheets.
          • πŸ“–Train your AI chatbot using frequently asked questions (FAQs).
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        • πŸ“–Install your Website Chatbot
        • πŸ“–Widget
        • πŸ“–Email Validation
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          • Agile CRM integration with Reekolect
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      • πŸ“–Inbox
        • πŸ“–Managing Contacts, Chats & Conversation
        • πŸ“–Chat Windows
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        • πŸ“–Configure Custom Attribute
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      • πŸ“–Notifications
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
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    • πŸ› οΈCommon Errors & Troubleshooting
  • πŸ“–Product Guides & Training
    • πŸ‘©β€πŸ’»WhatsApp Cloud API by Meta
      • βš™οΈSetting Up Your Facebook Business Manager
      • πŸ’°Meta Conversation Pricing for WhatsApp Cloud API
      • πŸ‘§Update WhatsApp Bot Profile
      • βœ…Getting a green tick on WhatsApp
    • βš™οΈWhatsApp Bot Creation with Automated onboarding
    • πŸ’‘Must know-how of Reekolect
      • πŸ”€Manage & Use Custom Attributes
      • πŸ–₯️Call external APIs in your chat flows
      • πŸ‘¨β€πŸ’ΌManging team roles & Users
      • πŸ“¨Send WhatsApp notifications using the Reekolect APIs
  • πŸ› οΈAPI References
    • πŸ“„Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • πŸ“„WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
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  • Managing Widgets in Reekolect
  • What is a Widget?
  • How to Manage a Widget
  • 2. Configuring Widget Settings
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  1. Reekolect Resource Center
  2. How Reekolect works?
  3. Bot Management

Widget

This section provides step-by-step instructions to help you create and install a chatbot widget efficiently.

Managing Widgets in Reekolect

What is a Widget?

A widget is a chat interface that can be embedded on websites, advertisements, blogs, or promotional content to seamlessly direct users to your chatbot. Reekolect allows you to create multiple widgets through a simple setup process.

How to Manage a Widget

1. Accessing the Widget Settings

  1. Log in to your Reekolect account.

  2. Create or select a chatbot for WhatsApp, Instagram, Facebook, or Telegram.

  3. Navigate to Automation Settings for the selected bot.

  4. Click on the Widgets section to configure and manage widgets.

Note: This guide focuses on WhatsApp widgets, but the process is similar for other platforms.

2. Configuring Widget Settings

Reekolect provides three primary customization options for widgets:

  1. Link Configuration

  2. Chatbot Icon Customization

  3. QR Code Generation

A. Link Configuration

  • Click Link to access the customization settings.

  • Modify the pre-populated message that accompanies the widget link.

  • Click Update Widget to save changes.

  • Use Copy WA Link to share the widget link.

  • Once shared, users clicking the link will be redirected to chat with your bot.

B. Chatbot Icon Customization

  • Click Chatbot Icon to adjust its settings.

  • Copy and insert the chatbot icon code into your website header to integrate the widget.

  • Customize the icon’s size, displayed text, positioning, and placement using dropdown options.

  • Click Update Widget to apply the changes.

C. QR Code Generation

  • Click QR Code to configure its settings.

  • Edit the pre-populated message that appears when users scan the QR code.

  • Click Download QR Code to save and share it with customers.

  • Users scanning the QR code will be redirected to chat with your chatbot.

  • Click Update Widget to finalize modifications.

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Last updated 3 months ago

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