📖Notifications

This page contains information on where can we see our notifications and how can we manage the notifications better.

If you navigate to the "Notifications" section in the side bar, You will find that there are two tabs. In one tab, You can se your notifications and in other you can manage your notifications settings. Here is what is means

Notification Settings

As of now there are following types of Notifications are being sent.\

Type	Description	Settings
User Message	Whenever end user send any message through chatbot	Receive Notifications - Who will receive the notifications. Only the person whom chat is assigned or all team members Desktop Notifications - Enable/disable the desktop notification while web app is opened. Mobile Push Notifications - Enable/disable the mobile push notification while mobile app is installed and opened.
Live Chat Request	Whenever end user requests for the live chat	Desktop Notifications - Enable/disable the desktop notification while web app is opened. Mobile Push Notifications - Enable/disable the mobile push notification while mobile app is installed and opened.
New Lead	Whenever any new lead has captured by Bot	Desktop Notifications - Enable/disable the desktop notification while web app is opened. Mobile Push Notifications - Enable/disable the mobile push notification while mobile app is installed and opened.