Reekolect.ai Help Docs
  • 🏠Introduction
  • πŸ“’Reekolect Resource Center
    • πŸƒβ€β™‚οΈHow Reekolect works?
      • πŸ“–Starting with Reekolect
      • πŸ“–Bot Management
        • πŸ“–Create new Bot
          • πŸ“–Website, Live chat or Landing Page Bots
          • πŸ“–WhatsApp Bot Creation with Manual Onboarding
            • βœ…Prerequisites for WhatsApp Bots
            • πŸ”€Create a Meta App
            • βœ”οΈRegister & Verify your WhatsApp Number
            • πŸ”—Subscribe WA webhook with Reekolect
            • πŸ’³Update WA account Payment Method
            • πŸ¦Έβ€β™€οΈAssign System User to WhatsApp Account
            • πŸ“ƒGetting all the necessary details from Meta Developer Dashboard
          • πŸ“–Instagram Bot Creation
          • πŸ“–Facebook Bot Creation
          • πŸ“–Make Your Telegram Chatbot
          • πŸ“–Microsoft Teams Bot
        • πŸ“–Edit Your Chat Flow
          • πŸ“–Creating Multiple Flows
          • πŸ“–Components In Chatflow
            • πŸ“–Request Information
            • πŸ“–Send Information
            • πŸ“–Trigger Actions
        • πŸ“–Pre-Built Chatbot Templates
        • πŸ“–Train Your AI Chatbot
          • πŸ“–Train your AI chatbot using websites
          • πŸ“–Train your AI chatbot by uploading files.
          • πŸ“–Train your AI chatbot using Google Sheets.
          • πŸ“–Train your AI chatbot using frequently asked questions (FAQs).
          • πŸ“–Train your bot using the conversation history.
          • πŸ“–Train your AI chatbot using other sources.
        • πŸ“–Bot Settings
          • πŸ“–Website Bot settings
            • πŸ“–Design
            • πŸ“–General
            • πŸ“–Alerts
            • πŸ“–Triggers
            • πŸ“–User Access
            • πŸ“–Chat Window
            • πŸ“–AI Settings
            • πŸ“–Transfer Chat to WhatsApp Fucntionality
          • πŸ“–WhatsApp chatbot Settings
            • πŸ“–General
            • πŸ“–Alerts
            • πŸ“–WhatsApp Profile
            • πŸ“–AI Settings
          • πŸ“–Telegram Bot Settings
            • πŸ“–General
            • πŸ“–AI Settings
          • πŸ“–Instagram Bot Settings
          • πŸ“–Facebook Bot Settings
            • πŸ“–General
            • πŸ“–AI Settings
        • πŸ“–Marketing Automation
          • πŸ“–WhatsApp Template Setup
          • πŸ“–WhatsApp Catalog Setup
          • πŸ“–Broadcasts on WhatsApp, Telegram & Facebook
          • πŸ“–Drip Campaigns on WhatsApp, Telegram & Facebook
        • πŸ“–Install your Website Chatbot
        • πŸ“–Widget
        • πŸ“–Email Validation
        • πŸ“–Customizing your Landing Page Bot
        • πŸ“–Customize Chat Window
        • πŸ“–AI Settings
        • πŸ“–3rd Party Apps Integrations
          • Agile CRM integration with Reekolect
          • Apptivo CRM integration with Reekolect
          • Autopilot CRM integration with Reekolect
          • Bitrix24 CRM Integration with Reekolect
          • CalendarHero integration with Reekolect
          • Capsule CRM integration with Reekolect
          • Chakra CRM integration with Reekolect
          • Close CRM integration with Reekolect
          • Copper CRM integration with Reekolect
          • Drip CRM integration with Reekolect
          • EngageBay CRM integration with Reekolect
          • Drip CRM integration with Reekolect
          • ExtraaEdge integration with Reekolect
          • FirstPromoter integration with Reekolect
          • Flowlu integration with Reekolect
          • Freshworks CRM integration with Reekolect
          • Freshdesk CRM integration with Reekolect
          • Frontapp integration with Reekolect
          • GetResponse integration with Reekolect
          • Go High Level Integration with Reekolect
          • Google Analytics integration with Reekolect
          • Google Calendar Integration with Reekolect
          • Google Contacts Integration with Reekolect
          • Google Tasks integration with Reekolect
          • Groove CRM integration with Reekolect
          • Google Sheets integration with Reekolect
          • Helpcrunch CRM integration with Reekolect
          • HelpShift integration with Reekolect
          • Hubspot CRM integration with Reekolect
          • Infobip CRM integration with Reekolect
          • Jira CRM integration with Reekolect
          • Insightly CRM integration with Reekolect
          • MoEngage CRM integration with Reekolect
          • NetHunt integration with Reekolect
          • Nimble CRM integration with Reekolect
          • Nutshell CRM integration with Reekolect
          • Onpipeline integration with Reekolect
          • Nocrm integration with Reekolect
          • Pipedrive CRM integration with Reekolect
          • Salesflare CRM integration with Reekolect
          • SendInBlue integration with Reekolect
          • Shipway Integration with Reekolect
          • Wealthbox CRM integration with Reekolect
          • SupportBee CRM integration with Reekolect
          • Zendesk CRM integration with Reekolect
          • Zoho CRM integration with Reekolect
          • Zoho Desk integration with Reekolect
          • Zoho Projects integration with Reekolect
      • πŸ“–Inbox
        • πŸ“–Managing Contacts, Chats & Conversation
        • πŸ“–Chat Windows
        • πŸ“–Orders
        • πŸ“–Contracts
        • πŸ“–Real-time Interactions
        • πŸ“–Creating Groups
      • πŸ“–Analytics
      • πŸ“–Teams
        • πŸ“–Departments
        • πŸ“–Business Hours
        • πŸ“–Team
        • πŸ“–Using Teams in Chatflows
      • πŸ“–Subscriptions
      • πŸ“–My Account
        • πŸ“–Configure Custom Attribute
        • πŸ“–Configure Tags
        • πŸ“–Configure Chat Status
      • πŸ“–Notifications
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
      • Bot Installation FAQs
      • Inbox FAQs
      • Profile, Team & Notifications FAQs
      • Analytics FAQs
      • Chat Flow FAQs
      • Bot Settings FAQs
      • WhatsApp FAQs
      • Subscription FAQs
      • ChatGPT FAQs
    • πŸ› οΈCommon Errors & Troubleshooting
  • πŸ“–Product Guides & Training
    • πŸ‘©β€πŸ’»WhatsApp Cloud API by Meta
      • βš™οΈSetting Up Your Facebook Business Manager
      • πŸ’°Meta Conversation Pricing for WhatsApp Cloud API
      • πŸ‘§Update WhatsApp Bot Profile
      • βœ…Getting a green tick on WhatsApp
    • βš™οΈWhatsApp Bot Creation with Automated onboarding
    • πŸ’‘Must know-how of Reekolect
      • πŸ”€Manage & Use Custom Attributes
      • πŸ–₯️Call external APIs in your chat flows
      • πŸ‘¨β€πŸ’ΌManging team roles & Users
      • πŸ“¨Send WhatsApp notifications using the Reekolect APIs
  • πŸ› οΈAPI References
    • πŸ“„Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • πŸ“„WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
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  • What is Reekolect?
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  1. Reekolect Resource Center
  2. How Reekolect works?

Starting with Reekolect

This page contains information on how to get started with Reekolect.

PreviousHow Reekolect works?NextBot Management

Last updated 3 months ago

Thank you for starting your digital communication journey with Reekolect. We look forward to being a part of your growth journey.

What is Reekolect?

Reekolect is a chatbot builder that can automate conversations and streamline the lead-generation process. Our suite of features is well-suited to various applications across businesses, and we hope you find just what you are looking for.

Platform Navigation

As soon as you login to the platform, you will see a dashboard like below image.

Reekolect will always greet you with warmth and excitement.

Insights & Bots

The insights section is where you will learn how your bots are performing, all messages sent, and leads generated. Messages that your bots can send are capped by the plan that you are subscribed to. You can upgrade as you go; we are always just a text away. You can reach out to us anytime using the need help widget at the bottom of your screen.

The bots that you will create will be listed below.

Side panel

Clicking on our friendly logo, you can hide or view the panel. It is the hub for all actions related to your bot.

  1. Home- Home is where you are.

  2. Bots Menu - The Bots menu is to pick a bot that you wish to manage or edit. If you click on it right now, you will be on your way to creating your first bot.

  3. Inbox- Inbox is the center of all your messages. All the customer interactions show up here, you can export contacts, decide whom you want to target with a particular campaign, the chat interface that you will come to love, and much more.

  4. Analytics- Analytics will hold all the insights and performance statistics of the bots you have deployed.

  5. Team- The team is where you can manage who can change the settings of the bots you make or can access the bots’ leads.

  6. Subscriptions - Whenever you want to scale up, go to subscriptions, and choose the plan you want. We are here to help you.

  7. Notifications- you can manage your notifications and notification settings from this section.

  8. Developers- Developer section have some additional functionalities for the developers to extend the functionalities of the platform.

  9. Account - You can manage your account details, tags, status and custom attributes from this section.

  10. Go online- This toggle button indicates whether you are available for taking live chats request or not.

Back to home

Now, once you have made friends with Reekolect, let’s get down to business.

Click on create a new bot, and you will have many options. Choose where you want to enhance your customer experience. If you feel ready to enter the world of brimming possibilities, start building a whatsapp chatbot.

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