📖Request Information

Here is a structured guide on Chat Components under "Request Information":

Here’s a structured breakdown of the available chat components and their use cases:

Basic Input Components

1. Name

   • Requests the user's name.

   • Customize the request message in the Customize Bot Message section.

2. Phone Number

   • Requests the user’s phone number.

   • Allows selecting a specific country code from a dropdown.

3. Email

   • Requests the user's email address.

   • The message can be customized in the Customize panel.

Choice-Based Components

1. Single Choice

   • Allows users to select one option from a list (up to 5 options).

   • Each option can be linked to the next component.

2. Multiple Choice

   • Enables users to select multiple options (up to 5).

   • Each option can be connected to a subsequent action.

User Input & File Upload

1. Text Question

   • Requests an open-ended response from the user.

2. File Upload

   • Allows users to upload a file, image, or video.

   • Customize the request message in the left panel.

Advanced Interactive Components

1. iFrame

   • Embeds an external webpage into the chat.

   • Requires a URL, title, and CTA button.

2. Appointment

   • Lets users book an appointment.

   • Set availability hours, time slot intervals, and future booking days.

   • Integrate with a third-party scheduling tool.

3. Location

• Requests a text-based location from the user.

1. Date/Time Picker

• Collects date and time inputs.

• Offers a calendar-based selection for users.

Feedback & Numeric Inputs

1. Rating

• Collects user ratings and feedback.

• Supports 5 rating options.

1. Range Selector

• Allows users to input a value within a specified range.

• Supports custom prefix, suffix, and step values.

1. Numeric Input

• Accepts only numerical values as input.

Dynamic & Logic-Based Components

1. Smart Question

• Directs the conversation based on user responses.

• Supports keyword-based routing (exact match or keyword presence).

1. Redirect

• Connects to another pre-built chat flow.

• The conversation seamlessly continues in the selected flow.

API & Integrations

1. API Component

• Integrates a third-party service into the chat flow.

• Handles response codes (200 = success, 400 = error).

• More details available in the Developers section.

Each of these components plays a crucial role in enhancing chatbot flexibility, enabling seamless conversations, user interactions, and third-party integrations. 🚀