# Trigger Actions

#### 1. Live Chat

* Used to initiate live chat with an available agent.
* Creates a live chat request.
* You can enter a text message to inform the user that the request has been triggered.
* Clicking on **"Manage Team"** redirects you to the Team's Section, where you can assign roles and manage your team.

#### 2. Chat GPT

* Used to trigger AI in the chat flow.
* You can enter the first message that will be sent before starting the AI-generated responses.
* Select the number of queries to be resolved using AI.
* If the **query suggestion box** is checked, you must provide up to **3 chat suggestions** to be used initially.
* After that, ChatGPT will generate query suggestions based on the provided prompt.
* AI training can be done to customize query suggestions and replies.

#### 3. Assign Chat

* Used to automatically assign live chat requests among team members.
* You can assign tasks in two ways:
  1. **Assign to a specific team member** – Select the name of the team member.
  2. **Assign by department**
* Option to exclude offline agents and assign tasks only during business hours.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.reekolect.ai/reekolect-resource-center/how-reekolect-works/bot-management/edit-your-chat-flow/components-in-chatflow/trigger-actions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.