Reekolect.ai Help Docs
  • 🏠Introduction
  • πŸ“’Reekolect Resource Center
    • πŸƒβ€β™‚οΈHow Reekolect works?
      • πŸ“–Starting with Reekolect
      • πŸ“–Bot Management
        • πŸ“–Create new Bot
          • πŸ“–Website, Live chat or Landing Page Bots
          • πŸ“–WhatsApp Bot Creation with Manual Onboarding
            • βœ…Prerequisites for WhatsApp Bots
            • πŸ”€Create a Meta App
            • βœ”οΈRegister & Verify your WhatsApp Number
            • πŸ”—Subscribe WA webhook with Reekolect
            • πŸ’³Update WA account Payment Method
            • πŸ¦Έβ€β™€οΈAssign System User to WhatsApp Account
            • πŸ“ƒGetting all the necessary details from Meta Developer Dashboard
          • πŸ“–Instagram Bot Creation
          • πŸ“–Facebook Bot Creation
          • πŸ“–Make Your Telegram Chatbot
          • πŸ“–Microsoft Teams Bot
        • πŸ“–Edit Your Chat Flow
          • πŸ“–Creating Multiple Flows
          • πŸ“–Components In Chatflow
            • πŸ“–Request Information
            • πŸ“–Send Information
            • πŸ“–Trigger Actions
        • πŸ“–Pre-Built Chatbot Templates
        • πŸ“–Train Your AI Chatbot
          • πŸ“–Train your AI chatbot using websites
          • πŸ“–Train your AI chatbot by uploading files.
          • πŸ“–Train your AI chatbot using Google Sheets.
          • πŸ“–Train your AI chatbot using frequently asked questions (FAQs).
          • πŸ“–Train your bot using the conversation history.
          • πŸ“–Train your AI chatbot using other sources.
        • πŸ“–Bot Settings
          • πŸ“–Website Bot settings
            • πŸ“–Design
            • πŸ“–General
            • πŸ“–Alerts
            • πŸ“–Triggers
            • πŸ“–User Access
            • πŸ“–Chat Window
            • πŸ“–AI Settings
            • πŸ“–Transfer Chat to WhatsApp Fucntionality
          • πŸ“–WhatsApp chatbot Settings
            • πŸ“–General
            • πŸ“–Alerts
            • πŸ“–WhatsApp Profile
            • πŸ“–AI Settings
          • πŸ“–Telegram Bot Settings
            • πŸ“–General
            • πŸ“–AI Settings
          • πŸ“–Instagram Bot Settings
          • πŸ“–Facebook Bot Settings
            • πŸ“–General
            • πŸ“–AI Settings
        • πŸ“–Marketing Automation
          • πŸ“–WhatsApp Template Setup
          • πŸ“–WhatsApp Catalog Setup
          • πŸ“–Broadcasts on WhatsApp, Telegram & Facebook
          • πŸ“–Drip Campaigns on WhatsApp, Telegram & Facebook
        • πŸ“–Install your Website Chatbot
        • πŸ“–Widget
        • πŸ“–Email Validation
        • πŸ“–Customizing your Landing Page Bot
        • πŸ“–Customize Chat Window
        • πŸ“–AI Settings
        • πŸ“–3rd Party Apps Integrations
          • Agile CRM integration with Reekolect
          • Apptivo CRM integration with Reekolect
          • Autopilot CRM integration with Reekolect
          • Bitrix24 CRM Integration with Reekolect
          • CalendarHero integration with Reekolect
          • Capsule CRM integration with Reekolect
          • Chakra CRM integration with Reekolect
          • Close CRM integration with Reekolect
          • Copper CRM integration with Reekolect
          • Drip CRM integration with Reekolect
          • EngageBay CRM integration with Reekolect
          • Drip CRM integration with Reekolect
          • ExtraaEdge integration with Reekolect
          • FirstPromoter integration with Reekolect
          • Flowlu integration with Reekolect
          • Freshworks CRM integration with Reekolect
          • Freshdesk CRM integration with Reekolect
          • Frontapp integration with Reekolect
          • GetResponse integration with Reekolect
          • Go High Level Integration with Reekolect
          • Google Analytics integration with Reekolect
          • Google Calendar Integration with Reekolect
          • Google Contacts Integration with Reekolect
          • Google Tasks integration with Reekolect
          • Groove CRM integration with Reekolect
          • Google Sheets integration with Reekolect
          • Helpcrunch CRM integration with Reekolect
          • HelpShift integration with Reekolect
          • Hubspot CRM integration with Reekolect
          • Infobip CRM integration with Reekolect
          • Jira CRM integration with Reekolect
          • Insightly CRM integration with Reekolect
          • MoEngage CRM integration with Reekolect
          • NetHunt integration with Reekolect
          • Nimble CRM integration with Reekolect
          • Nutshell CRM integration with Reekolect
          • Onpipeline integration with Reekolect
          • Nocrm integration with Reekolect
          • Pipedrive CRM integration with Reekolect
          • Salesflare CRM integration with Reekolect
          • SendInBlue integration with Reekolect
          • Shipway Integration with Reekolect
          • Wealthbox CRM integration with Reekolect
          • SupportBee CRM integration with Reekolect
          • Zendesk CRM integration with Reekolect
          • Zoho CRM integration with Reekolect
          • Zoho Desk integration with Reekolect
          • Zoho Projects integration with Reekolect
      • πŸ“–Inbox
        • πŸ“–Managing Contacts, Chats & Conversation
        • πŸ“–Chat Windows
        • πŸ“–Orders
        • πŸ“–Contracts
        • πŸ“–Real-time Interactions
        • πŸ“–Creating Groups
      • πŸ“–Analytics
      • πŸ“–Teams
        • πŸ“–Departments
        • πŸ“–Business Hours
        • πŸ“–Team
        • πŸ“–Using Teams in Chatflows
      • πŸ“–Subscriptions
      • πŸ“–My Account
        • πŸ“–Configure Custom Attribute
        • πŸ“–Configure Tags
        • πŸ“–Configure Chat Status
      • πŸ“–Notifications
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
      • Bot Installation FAQs
      • Inbox FAQs
      • Profile, Team & Notifications FAQs
      • Analytics FAQs
      • Chat Flow FAQs
      • Bot Settings FAQs
      • WhatsApp FAQs
      • Subscription FAQs
      • ChatGPT FAQs
    • πŸ› οΈCommon Errors & Troubleshooting
  • πŸ“–Product Guides & Training
    • πŸ‘©β€πŸ’»WhatsApp Cloud API by Meta
      • βš™οΈSetting Up Your Facebook Business Manager
      • πŸ’°Meta Conversation Pricing for WhatsApp Cloud API
      • πŸ‘§Update WhatsApp Bot Profile
      • βœ…Getting a green tick on WhatsApp
    • βš™οΈWhatsApp Bot Creation with Automated onboarding
    • πŸ’‘Must know-how of Reekolect
      • πŸ”€Manage & Use Custom Attributes
      • πŸ–₯️Call external APIs in your chat flows
      • πŸ‘¨β€πŸ’ΌManging team roles & Users
      • πŸ“¨Send WhatsApp notifications using the Reekolect APIs
  • πŸ› οΈAPI References
    • πŸ“„Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • πŸ“„WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
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On this page
  • Accessing the Subscription Panel
  • Subscription Panel Tabs
  • Upgrading Your Plan
  • Downgrading Your Plan
  • Viewing Current Plan Details
  • Managing Billing Preferences
  • Managing Invoices
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  1. Reekolect Resource Center
  2. How Reekolect works?

Subscriptions

This page contains the information on managing your subscriptions.

To manage your Reekolect subscription effectively, you can access the subscription panel from the side panel. This panel offers various tabs to help you navigate and control your subscription details:

Accessing the Subscription Panel

  1. Navigate to the Reekolect application and locate the side panel.

  2. Click on the "Subscription" option to open the subscription panel.

Subscription Panel Tabs

Once you're in the subscription panel, you'll find several tabs to help you manage your subscription:

  1. Plan: Here, you can compare different subscription plans and make changes to your current plan.

  2. Add-on: Manage additional features or services you've added to your subscription.

  3. Current Plan: View details of your active subscription plan, including billing period, next renewal date, and more.

  4. Billing: Manage your billing preferences, including payment methods and invoice details.

  5. Invoices: Access and download your past invoices for reference.

Upgrading Your Plan

  1. Navigate to the "Plan" tab.

  2. Use the toggle to choose between monthly or yearly billing periods.

  3. Your active plan will be marked with a "Active Plan" tag.

  4. Compare available plans and click on "Upgrade Plan" for the desired plan.

  5. Review plan details and proceed to payment.

  6. Upon successful payment, your plan will be upgraded automatically.

Downgrading Your Plan

  1. If you wish to downgrade your plan, navigate to the "Plan" tab.

  2. Choose the free plan or desired lower-tier plan.

  3. Click on "Change Plan" to submit the downgrade request.

  4. You can view the downgrade request in the "Current Plan" section.

  5. Please note, plan downgrades take effect at the end of your current billing cycle.

Viewing Current Plan Details

  1. Go to the "Current Plan" tab.\

  2. You'll find a table displaying your active plans.

  3. Understand your plan details such as items, start date, renewal date, price, status, type, and limits.

Managing Billing Preferences

  1. Access the "Billing" tab.\

  2. Edit your card details or invoice information if already added.

  3. If it's your first visit, add your payment and invoice details here.

Managing Invoices

  1. Head to the "Invoice" tab.\

  2. You'll see a list of all your invoices.

  3. Click on the "download" icon to download any invoice for your records.

That's it! You're now equipped to efficiently manage your Reekolect subscription using the subscription panel. If you have any further questions or need assistance, feel free to contact our support team.

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Last updated 3 months ago

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